Lehigh Valley Health Network Billing Department
- 1. Overview: Learn about the Lehigh Valley Health Network Billing Department and its services.
- 2. Payment methods: Understand the payment options offered by the department.
- 3. Insurance: Find out about the department's accepted insurance providers.
- 4. Billing inquiries: Learn how to address and resolve billing concerns.
- 5. Discounts: Discover if you are eligible for any discounts or financial assistance programs.
- 6. Statements and receipts: Understand how to access, download and request statements or receipts.
- 7. Payment plans: Find out about payment plan options, if applicable.
- 8. Fee schedules: Learn about the cost of services provided by the department.
- 9. Privacy and security: Understand the department's commitment to protecting your personal information.
- 10. Contact us: Get in touch with the department's customer service team for any further or specific inquiries.
Overview:
The Lehigh Valley Health Network (LVHN) Billing Department is responsible for managing and processing patient bills. The department aims to provide its patients with quality service by offering various payment options, accepted insurance providers, discounts, financial assistance programs, payment plans, and fee schedules. Patients with billing inquiries can contact the customer service team for assistance. The department prioritizes the privacy and security of its patients by implementing measures to protect personal information.Payment methods:
LVHN's Billing Department offers several payment options for its patients' convenience. They accept payments through cash, check, or credit/debit card. Patients can also make payments online through the LVHN Patient Portal or by calling the automated phone system. In-person payments can be made at any of their LVHN locations or at the billing office. Additionally, patients can set up automatic payments to avoid missing payment deadlines.Insurance:
LVHN's Billing Department accepts most commercial insurance providers, as well as Medicare and Medicaid. Patients are advised to verify their insurance coverage with their provider before receiving treatment. The department also offers assistance in understanding insurance benefits and coverage.Billing inquiries:
In case of billing inquiries, patients can contact the customer service team through phone, email, or the online messaging system. The team assists patients in resolving billing concerns, clarifying payment methods, and addressing insurance issues. Patients are encouraged to review their bills carefully and notify the department of any errors or discrepancies.Discounts:
LVHN's Billing Department provides financial assistance to eligible patients, including discounts on medical bills and charity care. Patients may qualify for financial assistance based on their income and family size. The department also offers payment plans tailored to the patient's financial situation.Statements and receipts:
Patients can access their statements and receipts through the LVHN Patient Portal or by requesting them through phone or email. The department encourages patients to review their statements and receipts carefully and notify them of any errors. Copies of past statements and receipts can also be requested.Payment plans:
LVHN's Billing Department offers payment plans for patients who are unable to pay their medical bills in full. The department works with patients to create a payment plan that fits their financial situation. Patients can set up automatic payments or make payments through the LVHN Patient Portal or by phone.Fee schedules:
The cost of services provided by LVHN's Billing Department varies depending on the type of service and insurance coverage. Patients are advised to review their bills carefully and contact the customer service team for any questions or concerns regarding fee schedules.Privacy and security:
LVHN's Billing Department takes patient privacy and security seriously. The department follows strict guidelines to protect personal information and comply with federal and state regulations. Patients can trust that their personal and financial information is safe and secure.Contact us:
Patients with any further or specific inquiries can contact LVHN's Billing Department customer service team through phone, email, or the online messaging system. The team strives to provide quality service and assistance to all patients in need. Patients are encouraged to reach out to the department for any billing concerns or questions.Frequently Asked Questions about Lehigh Valley Health Network Billing Department
What payment options are available for my medical bill?
Lehigh Valley Health Network offers a variety of payment options, including online bill pay, payment plans, and financial assistance programs for those who qualify. You can also pay by mail or in person at one of our billing offices.
How can I dispute a charge on my medical bill?
If you believe there is an error on your medical bill, please contact our billing department as soon as possible to discuss the issue. We will review your account and work with you to resolve any discrepancies.
Can I set up automatic payments for my medical bills?
Yes, you can set up automatic payments through our online bill pay system. Simply log in to your account and select the option to enroll in automatic payments. You can choose to have payments deducted from your bank account or credit card on a regular basis.
What should I do if I cannot afford to pay my medical bill?
If you are unable to pay your medical bill, please contact our billing department to discuss your options. We offer financial assistance programs for those who qualify, as well as payment plans and other resources to help you manage your healthcare costs.
