Lake County Health Department Zion

About Lake County Health Department Zion:

History and Background
Services Offered
Accreditation and Quality Standards

Programs and Services:

Immunization Clinics
Sexually Transmitted Infection Testing and Treatment
Family Planning Services
Environmental Health Services
Mental Health and Substance Abuse Services
Child Health Programs

Community Outreach and Education:

Community Health Fairs and Events
Health Education Classes and Workshops
School-Based Health Services

Fees and Payment Options:

Insurances Accepted
Sliding Scale Fees
Payment Plans
Free and Low-Cost Programs

Appointment and Scheduling:

How to Schedule an Appointment
Walk-In Services
Cancelling and Rescheduling Appointments

Locations and Hours:

Zion Health Center
Waukegan Health Center
North Chicago Health Center
Other Satellite Locations
Operating Hours

Employment and Career Opportunities:

Job Openings
Volunteer and Internship Programs
Career Development and Training

Contact Information:

Phone Numbers and Email Addresses
Map and Directions
Social Media and Online Resources

Customer Feedback and Complaints:

How to Provide Feedback
Complaints and Grievances Procedures
Appeals and Follow-Up Actions

Collaboration and Partnerships:

Local and National Partnerships
Past and Current Collaborations
Future Partnership Opportunities

About Lake County Health Department Zion

The Lake County Health Department (LCHD) is a government agency dedicated to providing quality healthcare and public health services to the residents of Lake County, Illinois. The LCHD has been serving the community since 1956 and has expanded its services over the years to meet the changing needs of the population.

History and Background

The LCHD was established in response to the polio epidemic that affected many parts of the country in the 1950s. In 1964, the department opened the first community mental health center in Illinois, which was later recognized as a model for other states. Today, the LCHD is responsible for providing a wide range of health services, including immunizations, family planning, environmental health, and mental health services, among others.

Services Offered

The LCHD offers a wide range of services to the community, including immunization clinics, sexually transmitted infection testing and treatment, family planning services, environmental health services, mental health and substance abuse services, and child health programs. These services are designed to promote health and prevent disease, as well as to address the specific healthcare needs of the community.

Accreditation and Quality Standards

The LCHD is accredited by the Public Health Accreditation Board (PHAB), which is a national organization that sets standards for public health departments. The LCHD is also committed to meeting high-quality standards in all of its services, and regularly undergoes evaluations and inspections to ensure that it is meeting these standards.

Programs and Services

Immunization Clinics

The LCHD offers immunization clinics for children and adults, which provide protection against a range of infectious diseases. These clinics offer a variety of vaccines, including those for measles, mumps, rubella, tetanus, and influenza, among others.

Sexually Transmitted Infection Testing and Treatment

The LCHD provides confidential testing and treatment for sexually transmitted infections (STIs). This service is available to all members of the community and includes testing for common STIs such as chlamydia, gonorrhea, and syphilis, among others.

Family Planning Services

The LCHD provides family planning services to help individuals and families plan their pregnancies and maintain their reproductive health. These services include birth control counseling, pregnancy testing, and access to various forms of contraception.

Environmental Health Services

The LCHD is responsible for ensuring that the environment in Lake County is safe and healthy. This includes monitoring air and water quality, conducting food safety inspections, and responding to environmental health emergencies.

Mental Health and Substance Abuse Services

The LCHD provides mental health and substance abuse services to help individuals and families cope with a range of mental health and addiction issues. These services are provided by licensed professionals and include individual counseling, group therapy, and medication management, among others.

Child Health Programs

The LCHD provides a range of child health programs, including well-child exams, developmental screenings, and school health services. These programs are designed to promote the health and well-being of children in the community and ensure that they are getting the care they need to thrive.

Community Outreach and Education

Community Health Fairs and Events

The LCHD participates in a variety of community health fairs and events throughout the year. These events provide an opportunity for community members to learn about health-related topics, get free health screenings, and connect with healthcare providers in the area.

Health Education Classes and Workshops

The LCHD offers a variety of health education classes and workshops for community members. These classes cover a range of topics, including nutrition, exercise, stress management, and chronic disease management, among others.

School-Based Health Services

The LCHD provides school-based health services to ensure that students have access to quality healthcare while they are at school. These services include immunizations, vision and hearing screenings, and referrals for medical care as needed.

Fees and Payment Options

Insurances Accepted

The LCHD accepts a variety of insurance plans, including Medicaid, Medicare, and private insurance. Patients should check with their insurance provider to determine what services are covered.

Sliding Scale Fees

The LCHD offers a sliding fee scale for patients who do not have insurance or who have limited financial resources. The amount of the fee is based on the patient's income and family size.

Payment Plans

The LCHD offers payment plans for patients who are unable to pay their bill in full at the time of service. Patients should contact the billing department for more information about payment plans.

Free and Low-Cost Programs

The LCHD offers a variety of free and low-cost programs for eligible patients, including the Illinois Breast and Cervical Cancer Program, the Family Case Management Program, and the Women, Infants, and Children (WIC) program.

Appointment and Scheduling

How to Schedule an Appointment

Patients can schedule an appointment by calling the LCHD's main phone number or by visiting the department's website. Some services, such as immunizations, are available on a walk-in basis.

Walk-In Services

Some services, such as immunizations and STI testing, are available on a walk-in basis. Patients should check the LCHD's website for the hours of operation for walk-in services.

Cancelling and Rescheduling Appointments

If patients need to cancel or reschedule their appointment, they should contact the LCHD as soon as possible to ensure that another patient can be scheduled in their place.

Locations and Hours

Zion Health Center

The Zion Health Center is located at 2400 Belvidere Rd., Zion, IL 60099. The center is open Monday through Friday from 8:00 am to 4:30 pm.

Waukegan Health Center

The Waukegan Health Center is located at 3010 Grand Ave., Waukegan, IL 60085. The center is open Monday through Friday from 8:00 am to 4:30 pm.

North Chicago Health Center

The North Chicago Health Center is located at 2215 14th St., North Chicago, IL 60064. The center is open Monday through Friday from 8:00 am to 4:30 pm.

Other Satellite Locations

The LCHD has several other satellite locations throughout Lake County. Patients should check the department's website for a complete list of locations and hours of operation.

Operating Hours

The operating hours for each location may vary, so patients should check the LCHD's website or contact their preferred location for more information.

Employment and Career Opportunities

Job Openings

The LCHD regularly posts job openings on its website and encourages interested individuals to apply for positions that match their skills and experience.

Volunteer and Internship Programs

The LCHD offers volunteer and internship programs for individuals who are interested in gaining hands-on experience in public health. These programs provide valuable opportunities for professional development and networking.

Career Development and Training

The LCHD is committed to providing ongoing career development and training opportunities for its staff. This includes workshops, conferences, and other educational programs designed to enhance the skills and knowledge of healthcare professionals.

Contact Information

Phone Numbers and Email Addresses

The LCHD's main phone number is (847) 377-8000. Patients can also contact the department by email at health@lakecountyil.gov.

Map and Directions

Patients can find maps and directions to each LCHD location on the department's website.

Social Media and Online Resources

The LCHD maintains an active presence on social media platforms such as Facebook, Twitter, and Instagram. Patients can also find a variety of health-related resources on the department's website.

Customer Feedback and Complaints

How to Provide Feedback

The LCHD encourages patients to provide feedback about their experiences with the department. Patients can provide feedback by completing a survey, contacting the department's customer service line, or emailing health@lakecountyil.gov.

Complaints and Grievances Procedures

The LCHD has established procedures for handling complaints and grievances from patients. Patients who are dissatisfied with the care they have received should contact the department's customer service line to initiate the complaint process.

Appeals and Follow-Up Actions

The LCHD is committed to addressing patient complaints and taking appropriate follow-up actions to ensure that patients receive quality care. Patients who are not satisfied with the outcome of their complaint can request an appeal.

Collaboration and Partnerships

Local and National Partnerships

The LCHD partners with a variety of local and national organizations to promote public health and improve healthcare access in Lake County. These partnerships include community-based organizations, healthcare providers, and government agencies.

Past and Current Collaborations

The LCHD has collaborated with a variety of organizations on initiatives such as smoking cessation programs, childhood obesity prevention programs, and community health assessments, among others.

Future Partnership Opportunities

The LCHD is always seeking new partnership opportunities to improve healthcare access and outcomes in Lake County. Interested organizations should contact the department to explore potential collaborations.