Advocate Health Care Billing Department
- Who is Advocate Health Care Billing Department?
- What services does Advocate Health Care Billing Department provide?
- How can I contact Advocate Health Care Billing Department?
- What are the hours of operation for Advocate Health Care Billing Department?
- What types of payment does Advocate Health Care Billing Department accept?
- Are there any payment assistance programs available through Advocate Health Care Billing Department?
- What is the process for disputing a charge on my bill with Advocate Health Care Billing Department?
- How long does it take for payments to be processed by Advocate Health Care Billing Department?
- Are there any fees associated with using Advocate Health Care Billing Department's services?
- What happens if I am unable to pay my bill in full?
Advocate Health Care Billing Department: Who We Are and What We Do
Advocate Health Care is a non-profit, faith-based healthcare organization located in Illinois, United States. Our billing department provides services to patients who have received medical treatment at any of our facilities. We understand that navigating medical bills can be confusing and overwhelming, which is why our team is dedicated to providing clear and concise billing information to our patients.
Services Provided by Advocate Health Care Billing Department
Our billing department offers a range of services to our patients, including:
- Issuing statements for services rendered at Advocate Health Care facilities
- Answering questions about billing or insurance coverage
- Assisting with payment arrangements or financial assistance programs
- Processing payments and refunds
- Disputing charges or billing errors
Contacting Advocate Health Care Billing Department
If you have questions about your bill or need assistance with payment options, our billing department can be reached by phone at 1-800-882-1095 or online through our patient portal. Our team is available Monday through Friday from 8am to 6pm Central Standard Time.
Accepted Payment Types
We accept a variety of payment types, including:
- Credit and debit cards (Visa, Mastercard, American Express, and Discover)
- Checks and money orders
- Electronic funds transfer (EFT)
Payment Assistance Programs
At Advocate Health Care, we understand that medical bills can be a financial burden for some patients. That's why we offer payment assistance programs for those who qualify. Our financial assistance program provides reduced-cost care to patients who meet certain income guidelines. We also offer payment plans and flexible payment arrangements.
Disputing a Charge
If you believe there is an error on your bill, you can dispute the charge by contacting our billing department. Our team will review the charge and work with you to resolve any issues. If necessary, we may also involve your insurance provider in the dispute process.
Payment Processing Time
We strive to process payments as quickly as possible. Payments made online or through our patient portal are typically processed within 24 hours. Payments made by mail or in person may take longer to process.
Fees for Using Advocate Health Care Billing Department Services
There are no fees associated with using our billing department services. However, there may be fees associated with certain payment types, such as credit card processing fees.
Unable to Pay in Full
If you are unable to pay your bill in full, please contact our billing department as soon as possible. We can work with you to set up a payment plan or explore other options for financial assistance. It is important to communicate with us if you are having difficulty paying your bill to avoid any negative consequences, such as damage to your credit score or legal action.
At Advocate Health Care, we are committed to providing high-quality healthcare services and clear and transparent billing information to our patients. If you have any questions or concerns, please don't hesitate to reach out to our billing department for assistance.
Frequently Asked Questions about Advocate Health Care Billing Department
How can I pay my Advocate Health Care bill?
There are several ways to pay your Advocate Health Care bill, including online through MyAdvocate Portal, by phone, by mail, or in person at a billing office. Visit the Advocate Health Care website for more information on payment options.
What should I do if I have a question about my bill?
If you have a question about your Advocate Health Care bill, you can call the billing department at 1-800-323-8622. You can also send an email or use the online contact form to get in touch with a representative.
Can I set up a payment plan for my bill?
Yes, Advocate Health Care offers payment plans for patients who are unable to pay their bills in full. Contact the billing department to discuss your options and set up a payment plan that works for you.
What happens if I don't pay my bill?
If you don't pay your Advocate Health Care bill, it may be sent to a collections agency and your credit score could be affected. It's important to contact the billing department if you are unable to pay your bill to avoid these consequences.
